Application Engineer

Berkeley Lake - Georgia - United States - Industry - Automotive - Engineering & Design - Other

Brunel is currently seeking a Field Application Engineer for our client located outside of Atlanta, GA.

Feel free to contact

Cindy King, Account manager

Apply now

About this role

Position will provide technical support to customers in performing system installation, start-up, adjusting and setting of user interfaces according to customer requirements for surface vision and inspection systems within automated manufacturing environments.

  • Performs site surveys, installations, maintenance, repairs and programming on company products.
  • Determines site and equipment requirements; outlines inter-dependencies.
  • Understands customer goals; identifies consequences of various solutions. Develops installation plan, and escalation plan.
  • Configures systems hardware, software and network components.
  • Assembles and integrates system/product and verifies system/product operation.
  • Uses proactive monitoring procedures to identify problem prevention opportunities.
  • Provides customer with overview of installation activity, site-specific information and access to appropriate contacts.
  • Conducts customer training; organizes and presents information to convey major points clearly and persuasively.
  • Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
  • Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures.
  • 20% mechanical/electrical ability to perform installs, maintenance and
    repair of company equipment. 80% programming of system hardware,
    software and network components. Providing high-level customer
    interaction and satisfaction.

About you

Position Requirements:

  • Technical Associates Degree such as electrical or information technology;
  • Ability to work remotely and independently;
  • Previous experience in Field Service/Application Engineering of mechanical, electrical, electronic, automation or inspection systems/applications.
  • Ability to lead installation, integration, troubleshoot or resolve issues on-site.
  • Excellent communication skills and customer interface skills;
  • Looking for road warrior, 100% travel (travel can be up to a week at a time)
  • Must be physically able to work for long periods by walking, standing, sitting, bending, reaching, and performing repetitive work with no restrictions;
  • Must be willing to submit to a background check and drug screening;
  • Must be eligible to work in the U.S. for any employer without sponsorship now or in the future.

What we offer

Position offers a competitive salary and all expenses paid travel. Full benefits offered.

About us

Our client is an industry leader in machine vision solutions.

Summary

  • Publication: PUB254913
  • Location: Berkeley Lake
  • Market: Industry
  • Hours per week: 40
  • Branche: Automotive
  • Education level: Other
  • Area of expertise: Engineering & Design
  • Closing date: Friday, March 6, 2020
Apply now

Feel free to contact

CK

Cindy King

Account manager Brunel USA - Detroit

+1 313-986-9073

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