Key Accounts Manager (Immunology)


About this job

  • Industry: Pharmaceutical
  • Area of expertise: Clinical
  • Location: Ontario

What is required?

  • Hours per week: 37.5
  • Education level: Professional Bachelor

About this role: Key Accounts Manager (Immunology)


We are currently hiring a Key Account Manager, Immunology for our client. Our client is a global pharmaceutical company leading a revolution in immunology with one of the most diverse portfolios in the industry producing medicines and vaccines. The company has an inclusive culture that champions diversity, collaboration and is committed to lifelong learning, growth, and development.

The Immunology Key Accounts Manager will help build and accelerate the development of the Immunology franchise. The company is building a new dedicated field team to serve patients living with lupus. You will play a critical role in redefining the way lupus is treated. You will successfully engage key external experts to simplify the journey for patients. You will help the cross-functional teams (CFTs) accelerate and deliver value so that key accounts see the company as a partner in disease management. You will create alignment between field, marketing, medical and patient access teams so that the team can provide best-in-industry solutions for customers, further differentiating the company from the competition.


  • Successfully launch a new medicine for lupus and capture market share by creating and delivering strategic key account business plans that are customized and rooted in deep market insights
  • Effectively liaise with key decision makers at the account level to build long term business relationships and deliver on goals
  • Map national/provincial account influencers and coordinate alignment of tactical execution across accounts
  • Understand and analyze the market dynamics within the lupus healthcare ecosystem to generate deep insights on future trends that impact the brand and market
  • Map the lupus patient journey and pathways in key accounts within your assigned territory to deepen understanding, identify unmet needs, and improve the patient experience
  • Work with Patient Support Services to identify solutions and streamline the patient journey
  • Develop communication and feedback processes with head office and direct-line manager to jointly create solutions for key accounts



  • University degree in science
  • 3 to 5 years pharmaceutical Key Account Management experience
  • Experience in Rheumatology and Lupus is a strong asset
  • Launch experience preferred
  • You are experienced in engaging with and analyzing insights from external customers to improve executional excellence
  • You have strong technical and digital capabilities to maximize an omnichannel approach, leading to engaging and impactful customer interactions
  • Lead without authority and engage cross-functional teams to achieve key account goals
  • You can positively impact and influence others and quickly establish credibility, while building strong business partnerships
  • Deep understanding of project management, and can find solutions to complex problems
  • Strong communication and listening skills that allow you to easily identify the needs of specific key accounts and then align the value proposition of our brand to meet those needs
  • A collaborative teammate, you can work within a diverse, cross functional team and improve team cohesiveness and agility


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Any questions remaining?

Your consultant, Angelina Brathwaite is happy to clarify anything about this vacancy. When reaching out, use the pub number:

Account manager

Angelina Brathwaite
Brunel Canada - Toronto

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