IT Support Specialist

PUB375949

About this job

  • Industry: Mining
  • Area of expertise: Operations & Maintenance
  • Location: Kanas City

What is required?

  • Hours per week: 40
  • Education level: Academic Bachelor

About this role: IT Support Specialist

Introduction

Our workplace culture attracts competitive, smart, and fun people. We are committed to the health, fitness, and work-life balance of our employees. Our employees are highly motivated, technically proficient, team-oriented, and committed to renewable energy. We recognize our employees are our most valuable asset and offer highly competitive pay as well as exceptional above-market employee benefits. Balancing work and play is met with generous PTO allowances and 14 paid holidays per year.

Responsibilities

  • Install and configure software and operating systems
  • Install and configure user workstations, network devices, and other IT equipment
  • Perform regular system administration tasks including backups, software patches and upgrades, system monitoring, and directory services administration
  • Provide technical assistance and support to users
  • Perform work according to defined ITSM processes including change management, knowledge management, and asset management
  • Maintain inventory of IT equipment
  • Assist with purchasing of IT equipment and software
  • Research and find solutions to technical problems
  • Contact manufacturer and vendor support when required to resolve technical issues
  • Create and maintain technical documentation
  • Any additional IT-related tasks required

Requirements

Requirements

  • 2+ years of experience in a help desk support role
  • 4-year degree in Computer Science, Information Technology, or other related field. Equivalent work experience is acceptable in lieu of degree
  • Ability to effectively problem solve and troubleshoot PC and other technical problems
  • Strong writing, communication, and interpersonal skills
  • Microsoft Windows (client) – includes imaging, deployment, and device management
  • Microsoft Office Suite
  • Personal computer hardware (Dell preferred)
  • IT Service Management systems
  • Windows Server Roles – Active Directory, DNS, DHCP, Group Policy
  • Microsoft 365 and Office 365
  • Mobile Device Management (MDM)
  • Foundational networking
  • Scripting and programming competency (Python, PowerShell, .NET, or others)

Benefits

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.

Join the Brunel Family

Professional woman in office

Join the Brunel Family

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume
Apply now

Any questions remaining?

Your consultant, Leonardo Lopes is happy to clarify anything about this vacancy. When reaching out, use the pub number:
PUB375949

Account manager

Leonardo Lopes
Brunel Canada - Calgary
l.lopes@brunel.net

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