Emergency Response - Control Room Operator

Vacancy number • PUB408543

Emergency Response - Control Room Operator

  • Qatar
  • Closes June 30
  • 54 hours
  • Academic Bachelor

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About this job

  • Industry: Oil & Gas
  • Area of expertise: Project Management & Services
  • Location: Qatar

What is required?

  • Hours per week: 54
  • Education level: Academic Bachelor


  • Accountable for handling distressed emergency calls, operating communication systems for Industrial cities’ Emergency Control Center (ERCC) and implementing emergency notification system as per Emergency Response Plan procedures.
  • Makes effective and efficient notification and resource dispatching decisions during the initial and subsequent stages of incidents in the Industrial cities ERCC.

About this role

  • Receive emergency telephone and radio calls in the assigned ERCC in Industrial Cities.
  • Collate information from callers about the nature of emergency, i.e. location, number of injuries and involved staff, etc.
  • Monitor automatic fire and gas alarms and respond appropriately to the signals received.
  • Activate emergency notification and call out protocol as per industrial city Emergency Response Plan (ERP) procedures
  • Dispatch the appropriate resources required to assist in ending and managing the incident, i.e fire, medical, security services
  • Generate shift log sheets recording all emergency communications including but not limited to recording of emergency vehicle, appliance movements and actions taken in response to emergencies.
  • Ensure ERCC equipment and communication systems are regularly inspected, serviced and maintained
  • Develop relevant and required statistical and management reports to enhance ERCC Operation


  • Completed 12 years of education
  • Must have English L 5 and has to be bilingual (both Arabic and English required)
  • Must have strong communication skills, clear speech and professional telephone manners
  • Must remain calm and reassuring under pressure
  • Must be able to deal sensitively with staff and the public who might be under stress, upset or aggressive
  • Be interested in people's health care and safety
  • Must have a polite, friendly, efficient and helpful attitude
  • Must be able to prioritize tasks
  • Must be able to keep clear written records
  • Must have information and communication technology skills
  • Must pay attention to details
  • Must understand and follow sets of emergency procedures and us personal judgement where applicable
  • Be prepared to work shifts including nights, weekend and public holidays


  • Salary:
    • Monthly QAR Salary plus Allowance, Accommodation and Transportation provided by Company
  • Work Schedule:
    • 12 hour/ Day (2 Day Shift , 2 Night Shift and 4 days Rest )
  • Duration:
    • 31st May 2027, renewable
  • Location:
    • Qatar

Brunel in the United States

A powerful global network, connecting the most talented and experienced specialists with both present-day and pioneering projects. With 120+ offices and more than 12,000 specialists around the world, we deliver skilled talent and workforce services that transform global projects in Conventional Energy, Infrastructure, Renewable Energy, Life Sciences, Future Mobility and Mining.

At Brunel, we believe that safety is not just a priority, but a value that is integral to our company culture at all levels of our organization.

  • We establish measurable objectives and targets, consistently reviewing our activities, risks, legal obligations, and performance.
  • Brunel Americas is a proud member of Houston Business Roundtable, & Utah Safety Council, and a participant of ISNetworld RAVS Plus Audit.
  • Brunel consistently utilizes performance measuring and monitoring. This includes meticulous record keeping and routine inspections.

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While compensation is important, finding the right cultural fit is equally crucial. At Brunel, our longstanding cultures and values have contributed to a positive employee experience, which is why some candidates have chosen to stay with us for 30 + years.

  • Our values are at the center of everything we do –Entrepreneurship, Integrity, Results-driven, & Passion for people.
  • Brunel is committed to an inclusive workforce and we understand that Diversity, Inclusion, and Belonging are essential for a successful working culture, business, and community. Thus, Brunel takes both a global and regional approach to DE&I.

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At Brunel, we prioritize candidate’s career abilities and needs even before the hiring process begins.

  • With open lines of communication and a dedicated team assigned to every contractor, we strive to make every employee experience with us as easy and seamless as possible.
  • Our contractors create and maintain lasting industry relationships that can be leveraged throughout their career.
  • We prioritize employee needs in order to build strong partnerships that support our employees’ long-term professional success and development.

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Start applying immediately

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Any questions remaining?

Your consultant, Deepika Mafatlal Jain is happy to clarify anything about this vacancy. When reaching out, use the pub number: PUB408543

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