Account Manager - Mining

Introduction

Our client is a global leader in the commercial explosives industry. They provide innovative blasting solutions and quality explosives products globally.

This is a permanent, full-time opportunity.

The successful candidate will provide support to the operations and manage customer accounts with leadership, to existing and upcoming clients located in the mining sector of the Val-d’Or/Abitibi Temiscamingue region.

This position is responsible for delivering sustainable revenue by working closely with the operation and managing customer interactions with professionalism. A critical aspect of this position will be to establish relationships with actual customers and potential customers and identify opportunities as well as risks ensuring that the client is well-positioned for growing its business in the mining and construction sector.

Responsibilities

• Develop and maintain customer relationships with key decision-makers.
• Develop a point of contact for customers, and coordinate the clients' resources to support customers.
• Contract management: prepare proposals, and price lists, and monitor profitability.
• Taken ownership of client support.
• Participate in the P&L analysis for customers.
• Identify and develop sales opportunities.
• Manage product forecasting for accounts in the region.
• Participate in team selling activities.
• Demonstrate the clients' products and services at potential customer sites.
• Knowledge of regional industry and operations to identify new system applications/ opportunities to deliver customer value-added products and services. Identify gaps, potential threats, or opportunities for the client's newest technology.
• From a communications standpoint, provide feedback to local management and other stakeholders as necessary.
• Work with local and regional management to establish customer strategies.
• Participate in developing market plans to increase the client's market share.
• Support the customer base through regular visits and follow-ups.

Requirements

• Engineering degrees: either in mining, civil or geological, are preferred.
• 8-10 years of experience in related industries, including sales and client support.
• Knowledge of mining, drilling & blasting processes is required. Knowledge of explosives products will be considered an asset.
• College or technical degree combined with relevant experience will also be considered.
• Bilingualism in both French and English is required (written & spoken).
• Ability to work in a team environment, all while being autonomous and self-sufficient.
• Strong track record of building positive relationships with co-workers, team members as well as clients and stakeholders.
• Ability to travel up to 20 to 30% in the region to cover assigned accounts.
• A good working knowledge of commonly used business IT technologies.
• Positive attitude, friendly demeanor, and a team player

What We Offer

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