Customer Service Specialist


About this job

  • Market: Life Sciences & Health Care
  • Branch: Pharmaceuticals
  • Area of Expertise: Clinical
  • Location: Bayswater

What is required?

  • hours per week: 38
  • Education level: Other
  • Closing date: Tuesday, 9 January 2024

About this role: Customer Service Specialist

Our client is a global pharmaceutical company who has a passion for science technology and innovation. Seeking a full-time Customer Service Consultant to join their team in Bayswater location in Melbourne, Victoria. This is a 4 month contract role until end of March 2024

Main Responsibilities:

  • Customer service admin, phone call support and order entry
  • Follow up on customer order tracking / ETA
  • Customer support on emails and other queries
  • Excellent verbal and written communication skills
  • Team player with growth mindset


  • Full Australian work right required
  • Previous customer service experience
  • Intermediate Excel skills including using VLOOKUP
  • Life Science background OR worked at scientific company


  • Bayswater based role in Melbourne
  • Monday - Friday 9am to 5pm full-time
  • Onsite parking, Café, new modern designed offices
  • Contract role until end of March 2024
  • $36.50 - $40/hr depending on experience

Join the Brunel Community

Join the Brunel Community

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Brunel is proud to be an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidate.

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume
Apply now

Any questions remaining?

Your consultant, Serena Hui is happy to clarify anything about this vacancy. When reaching out, use the pub number:

Account manager

Serena Hui
Brunel Energy Australia Brisbane