Introduction

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and locally.

Brunel is now present in 40+ countries with over 12,000+ specialists, 120+ offices worldwide, and close to €1 billion (Revenue 2021).

What are you going to do 

  • Maintain up to date knowledge of all their field of work.
  • Prepare and draft daily and monthly work schedules for their team ensuring audits are carried out on team performance
  • Monitor and supervise the implementation of daily, weekly and monthly schedules and provide support as needed to the PWA Engineer
  • Act as the first escalation point for any issues identified by direct reports supporting other team members where required
  • Liaise and coordinate with Organisation’s resource or any other outsourced Consultants to ensure full utilization of Organisation’s processes and systems, great performance and service delivery
  • Ensure team members comply with all processes and procedures relating to the Customer Relationship Management System (CRMS), Enterprise Asset Management System (EAMS) and other Authority systems and processes and coach them on areas of quality and accuracy
  • Ensure all Service Requests are closed out accurately, with all the required information and on time
  • Carry out routine site inspections and ensure performance standards and all Health and Safety policy and procedures are being followed by team members and Consultants where relevant
  • Carry out inspector duties on an ad hoc basis during periods of peak workload
  • Respond to and attend incident and Emergency call outs when required
  • Hold regular team meetings to engage staff with changes taking place and ensure business performance information and expectations are shared
  • Ensure that all complaints and permits are being processed in a timely manner in line with Organisation’s SLAs and KPls
  • Perform other duties/tasks as required

Essential skills and knowledge 

  • Bachelor’s Degree in Civil Engineering or relevant Subject
  • Holder of Membership in relevant discipline (e.g. Engineering) would be an advantage
  • Holder of current/valid Qatar Driving License
  • Minimum 7 years of cumulative experience in a relevant field
  • Experience of working in an Asset Management environment and ability to support strategic changes
  • Knowledge of Maximo EAMS or equivalent system with regard to operation, system administration and training Knowledge of asset managementstandards and best practice (e.g. PAS55, 1SO55000), and closely associated systems to Maximo EAMS (e.g. GIS, CRMS, ERP) is desirable
  • Knowledge of Root Cause Analysis and usage of different investigative tools to resolve customer complaints issues. Competent to advanced level inMicrosoft Office packages {Excel essential) including ability to influence and engage stakeholders and staff at all levels within the organization
  • Good communication skills and ability to communicate with Engineer and understand and manage investment process.

What we offer