About this role: Business Analyst
Brunel is a global provider of flexible
workforce solutions and expertise, connecting specialists with clients across the globe. We deliver
innovative services like Recruitment (people, talent, and training), Logistics
(global mobility and travel), Technical Services (project support and setup)
and Consultancy to our clients both globally and locally.
Brunel is now present in 40+
countries with over 12,000+
offices worldwide, and close to €1
billion (Revenue 2021).
o Works together with product owners to develop Agile user stories that are used to develop complete software or software features that fit the end-user requirements.Use Case Developmento Work within the Agile team, delivering Digital Products, both in terms of new Digital Use Cases and enhancements / changes to existing live Use Cases.
o Works creatively to drive the business and IS teams towards innovative solutions to the business requirementso Assist the product owner with creating and maintaining a healthy and ordered product backlogo Collaborate with designers and software developers to create the optimal User Experience, not only in terms of end user usability and comfort, but also bearing in mind application performance and network loading time limitations (depending on whether the application users are situated onshore or offshore)o Communicate with other teams and stakeholders to identify, document, monitor and resolve dependencies
Use Case Testing & Acceptanceo Create and document testing scenarios, use cases and support manualso Run user and regression tests to ensure high product quality
o Coordinates User Acceptance Testing (UAT)o Manages hand-over to IS deliveryUse Case embedding with operating rhythm
o Assist the Product Owner develop and document communication plan and activities. Assists the Product Owner with the execution of Stakeholder communication and managemento Together with the Product Owner and Business SMEs, responsible for creating, documenting and updating training material ahead of go live and in conjunction with any enhancement/change carried out during the lifecycle of the Digital ProductsUse Case Maintenance
o Manages maintenance of process performance and developed solutions:o Incidents and small changes raised by userso Small process improvements such as reference data or authorization levels
Use case Enhancement managemento Anticipate customer needs and expectations and make recommendations about products or features that thecompany should consider developing to enhance the positive customer experienceo Works closely with the Digital Twin IT Support team to identify root causes of repeated incidents and suggests enhancements and improvements to the live solution to resolve said root causes within a management of change process
o Ability to document Business / Digital requirements in 'unambiguous' mannerInformation Solutionso Good understanding of business process management concepts and techniques and extensive knowledge of the business, data and IT domain
o Understanding of emerging technologies like artificial intelligence, machine learning, and roboticprocess automation (RPA)o Technical understanding and ability to understand how IS systems and technology can help solvebusiness problems
Project Managemento Knowledge, certification & experience with agile development and with UX/User Center Designprinciples.
o Fluent in English as a business language
How to apply
If you meet the above requirements and would like to be considered for this role, please submit your interest using the ‘Apply’ button. Applying is quick and easy – just make sure you have the following documents ready to go:
- Cover Letter (optional)