Customer Service Specialist


medical device pharmaceutical food industry

About this role: Customer Service Specialist

Our client is a global pharmaceutical company who has a passion for science technology and innovation. Seeking a full-time Customer Service Consultant to join their team in Bayswater location in Melbourne, Victoria. This is a 4 month contract role until end of March 2024

Main Responsibilities:

  • Customer service admin, phone call support and order entry
  • Follow up on customer order tracking / ETA
  • Customer support on emails and other queries
  • Excellent verbal and written communication skills
  • Team player with growth mindset


  • Full Australian work right required
  • Previous customer service experience
  • Intermediate Excel skills including using VLOOKUP
  • Life Science background OR worked at scientific company


  • Bayswater based role in Melbourne
  • Monday - Friday 9am to 5pm full-time
  • Onsite parking, Café, new modern designed offices
  • Contract role until end of March 2024
  • $36.50 - $40/hr depending on experience

About Brunel

People in a meeting room

About Brunel

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Brunel is proud to be an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidate.

How to apply

If you meet the above requirements and would like to be considered for this role, please submit your interest using the ‘Apply’ button. Applying is quick and easy – just make sure you have the following documents ready to go:

  • Resume
  • Cover Letter (optional)
Apply now

Do you have questions?

If you have questions or would like to discuss the details of this role, please contact Serena Hui via the details below, quoting publication number:

Account manager

Serena Hui
Brunel Energy Australia Brisbane
0435 098 513